The game developer has announced it is looking into whether it can update the game with a patch that fixes the issue.
The zombie outbreak first emerged on the PC, where it was first discovered in October and is affecting millions of users.
The company has been working on the patch since the start of the outbreak.
“We are currently investigating whether there is a possible way to address this issue and are actively working to provide an update as soon as possible,” it said in a statement.
“If there is no update available in the near future, we will be taking the necessary action.
We apologize for the inconvenience.”
In an update to the game’s website, developer Blizzard said it had “received reports of the infection occurring on a number of platforms”, including consoles, smartphones, and PCs.
“As a precautionary measure, we are currently conducting a patch in an attempt to identify the virus that caused the zombie outbreak in Destiny 2, and we will provide an official update in the coming days.”
It added that it had received “many requests for a patch update” since the virus outbreak was first detected, and had “seen some positive results”.
The virus has been a constant problem for Destiny 2 since it was released in October.
It is the first game to use the hugely popular class-based combat game’s Unreal Engine 3 engine.
“The majority of the game was built with Unreal Engine 2, but a small amount of content was built using Unreal Engine 4, so there may be some differences in the way the game runs on older versions,” the developer said.
“In Destiny 2 we have tested several versions of the update.
In the end, we tested the latest version of the UE4 patch and the latest patch of the Unreal Engine that is in the latest Destiny 2 beta.
We have not tested the older version of UE4.
If you are experiencing issues with Destiny 2: Forsaken on your system, please contact us and we’ll do our best to help you. “